Introduction:
These Terms are like a contract between you and DealAcres Pvt Limited, the company that owns and runs the website and provides services through it. When you use the website or any of its services, you agree to follow these rules.
Before using the website, it's important to read and understand these rules and policies. When you use any specific service on the website, like leaving a product review or seller review, you'll also need to follow additional rules for that service.
DealAcres can change these rules at any time. If they do, the new rules will be in effect as soon as they're posted on the website. So, it's a good idea to check for updates from time to time. Sometimes, they might need to temporarily stop the website for things like maintenance or updates. They won't always be able to let users know in advance when this happens.
Define Terms
- Agreement: This term encompasses the fully completed application form, any accompanying attachments, and the terms and conditions outlined herein. It is considered executed in New Delhi.
- Company: Refers to Deal Acres Pvt. Limited is an existing entity established under the Companies Act of 2013, with its principal office at [Corporate Office Address].
- Date of Commencement: The date on which the User's application for the service is accepted.
- Date of Termination: The expiration date specified in the termination notice or letter or when the services are intended to cease.
- Deal Acres.com: Denotes the internet website or mobile application operated by the Company, accessible at website link
- My Subscriptions: Comprises periodic information and descriptions of the Services provided by the Company to the User, as documented in writing or presented on the Deal Acres.com website.
- Registration Data: Refers to the compilation of all particulars and information provided by the User during the initial application and subscription process. This includes, but is not limited to, the User's name, telephone number, mailing address, account details, and email address.
- User: Encompasses individuals or corporate entities who act as Subscribers/Advertisers and Browsers/Visitors. This term applies to both those who are named in the application form, as well as their successors and authorized assignees. "User" or "You" also encompasses any individual accessing or utilizing the Services offered by the Company to host, publish, share, list, transact, view, display, or upload information or opinions. Additionally, it includes other individuals jointly participating in using the Company's provided Services.
Interpretation
- In this Agreement, words indicating the masculine gender are also inclusive of the feminine gender, and singular terms encompass the plural, and vice versa, as warranted by the context.
- The term "persons" includes individuals and legal entities, such as corporations, whether incorporated or unincorporated.
Terms:
Services:
The term services or service include the following:
- Services offered by DealAcres.com on the internet through its official website (link) and its all ventures.
- User can also go through the search tool via hosted database and information, which fulfills their search criteria
- Advertising such as listing, banners ads, poster ads and display ads by the user of our website
Eligibility:
You promise the company that you are at least 18 years old and capable of making a legal agreement. This means you are old enough and responsible enough to follow the rules we set out in these Terms & Conditions. If you're younger than 18, you can still use the website, but you have to do it with your parents' or legal guardians' help and permission. They should use their account to guide you. Before you can post content or leave comments on the website, you need to create an account. To do this, we need some information from you. This includes your full name, age, email address, where you live, and how we can contact you by phone. It's important to provide accurate information to ensure everyone has a safe and enjoyable experience on our site.
Subscription Fees:
- The cost you need to pay for using our service will be listed on the "My Subscriptions" page or decided by us.
- You start owing this cost from the beginning date of your subscription.
- If you're just a regular user looking for property and not a business, you might only have to pay this fee if we change our policy later.
Refund policy:
For any of the services bought by the User is now not required, then in that case:
If the cancellation request is made within seven days of commencement, 100% of the amount will be refunded to a customer's bank account after deducting GST and payment gateway.
But if the request is made after seven days and within one month, then 30% of the amount and gst paid and payment gateway is forfeits by the company.
Thereafter refund policy is not applicable.
The refund process may take 24 to 48 hours
Owner refund policy:
Chargeback policy:
- Payment for all services must be made in advance
- Once you've paid for our services,the refund will depend upon the company's terms and conditions. There might be some special cases where we decide to refund, but it's entirely up to us.
- If you owe us money for other things, we might use your payment to cover that debt. Please keep in mind that we can only guarantee when the money will appear in your bank account when it comes to refunds. It depends on many factors, like how online transactions work, the internet infrastructure, and banks' and financial institutions' working days and holidays. So, be patient if you're waiting for a refund, as it can take some time.
Cancellation:
- If company removes any content from its website or other platforms at any time. Then they might have to pay cancellation fees, and the rates for these fees are explained in the cancellation and refund policy.
- If you buy a Platinum listing package and pay online, you usually can't cancel or get a refund, except if you paid with a cheque or demand draft. In those cases, you can only cancel before the company receives and processes your payment.
So, understand the cancellation rules and fees before you remove content or cancel a payment.
(technical fault is not liable but in other case we are liable)
Security
- Secure Transactions: Secure Transactions:
- No Storage of Card Info: We don't collect or keep your credit or debit card details. You provide this information directly to a trusted payment gateway, which follows all the necessary rules and regulations.
- Use Your ID: Your user ID is unique, and you should only use it yourself. Don't let others use it.
- No Ownership of IDs: You don't own your user ID or any other codes we assign you. We can change or reassign them at our discretion without liability.
- Report Theft or Loss: If your user ID, password, or security word is stolen or lost, tell us immediately by phone and follow up with a written notice. You're responsible for any use of our services by others until you report the loss.
- Secure Sharing: Only your organization and its employees should use the username and password we provide. Take precautions to prevent unauthorized access or leaks.
- No Automated Downloads: Don't use software to automatically download or extract information from our database without our written consent.
- No Liability for Fraud: We are not responsible for fraudulent transactions or money deductions from your bank account.
User Responsibilities and Commitments:
- Provide accurate and complete information during registration.
- Understand that the company will verify the data provided on the site.
- Obtain any necessary licenses, permits, or approvals for using the service at your own cost.
- Follow company instructions and notices for using the service.
- Take responsibility for applicable taxes and all costs incurred while using the site's services.
- Ensure the confidentiality of your password and user identification and all activities performed using them.
- Be responsible for all activities on your account.
- Promptly report any unauthorized account use or security breaches to the company.
- Make timely payments of subscription fees.
- Confirm that you are at least 18 years old and legally able to enter into a contract.
- Set up your equipment to access the services.
- Understand that online advertisements on the site take ……… hours to process.
- Accept that the data entered can be saved and used by the company as they see fit.
- Grant the company certain rights over the material or data you display on the site.
- Indemnify the company for any claims arising from information you posted on the site or on your behalf.
- Take responsibility for the accuracy of the data you enter on the site.
- Promise that the data you enter belongs exclusively to you and not to any third party.
Prohibited Actions:
1. Restricted Usage and Transfer of Service
- The User is expressly prohibited from permitting any individual other than the authorized person(s) specified in the application form to utilize the Service.
- The User is bound not to resell or assign their rights or obligations under these Terms & Conditions. The User also agrees not to engage in unauthorized commercial use of the Service.
- The User shall employ the Service solely for the purpose for which it has been subscribed.
2. Compliance with Applicable Laws
- The User shall adhere to all relevant laws of India concerning the Services and shall not contravene any applicable regulations, including those made pursuant to such laws.
3. Data and Information Usage
- The User is strictly prohibited from printing, downloading, duplicating, or otherwise copying, deleting, modifying, varying, amending, or using any data or personal information posted by any User on the Site, except for the data and information posted by the User.
4. Unlawful and Fraudulent Use
- The User shall not employ the Service for unlawful or fraudulent purposes.
- The Service must not be used for transmitting or receiving offensive, indecent, obscene, defamatory, or menacing messages, whether on moral, religious, racial, or political grounds.
5. Prohibition on Reselling Services
- The User is strictly prohibited from selling or listing their subscription to any third party. The services are intended for consumption by the User who has paid the subscription fee.
6. Threatening or Harassing Content
- The User is prohibited from posting any information or Content on the Site that may directly or indirectly cause threats, harassment, annoyance, anxiety, or any other form of inconvenience.
7. Intellectual Property Rights
- The User must not infringe upon the intellectual property rights of any person or party and shall not retain information in any computer system or otherwise with the intention of doing so.
8. Use of Others' Information
- The User agrees not to make use of anyone else's information beyond what is necessary to complete any transactions in which the User is involved.
9. Security Violations
- The User shall not violate, or attempt to violate, the security of the Site or any linked websites, including but not limited to unauthorized access to private information of other Users or persons.
10. Prohibition of Malicious Software
- The User is prohibited from introducing, posting, or transmitting any information or software containing viruses, worms, or other harmful components into the internet or Site network system.
11. Consequences of Breach
- In the event of a User's breach of the covenants mentioned above, the Company reserves the right to delete any related material.
- The Company has the unilateral right to suspend or deactivate the User's access to the Site Service or any related facility for violations.
- The Company retains the right to pursue legal remedies to recover losses and address harm to its reputation resulting from such User violations.
12. Prohibition of Spam
- The Company strongly opposes all forms of spam that negatively impact the performance and availability of the DealAcres.com site.
- Users are strictly prohibited from using another internet service to send or post spam to drive visitors to their Site hosted on or through DealAcres.com, regardless of the message's origin.
13. Unauthorized Access and Automated Processes
- The User shall not attempt to gain unauthorized access to any part or feature of the Platform or connected systems or networks through hacking, password "mining," or any other illicit means.
- Use of automated or manual methods to access, acquire, copy, or monitor any portion of the Site or Content is prohibited.
14. No Advertising or Solicitation
- The User shall not engage in advertising or solicitation of other Platform Users to buy or sell services, including those related to the Site or the Company.
15. Content Disclaimer
- The Content posted does not necessarily reflect the views of the Company.
- The Company assumes no responsibility or liability for Content posted by Users or any claims, damages, or losses resulting from Content use or appearance on the Site.
- Users represent and warrant that they possess all necessary rights to provided Content, and such Content does not infringe on third-party proprietary rights or contain unlawful information.
16. Prohibited Content
- The User agrees not to host, display, upload, modify, publish, transmit, update, or share any information on the Site that:
- Belongs to another person without authorization.
- It is defamatory, obscene, pornographic, invasive of privacy, insulting, or harassing.
- It is harmful to children.
- Infringes on patents, trademarks, copyrights, or other proprietary rights.
- Violates any existing laws.
- Deceives or misleads recipients.
- Impersonates another person.
- Threatens national security, public order, or foreign relations.
- Contains malicious software or code.
- It is patently false with the intent to mislead or harass for financial gain or legal obstruction.
Use of information and data supplied
Ownership of Information:
- The user agrees that any content they provide to dealacres.com becomes the sole property of the company, including intellectual property rights.
- If the user uses this content elsewhere, it's considered a violation of the company's rights, and the company can take legal action at the user's expense.
Use of User Data:
The company can use any information the user provides or share it with associated companies or selected third parties.Data Retention:
Even after the agreement ends or the service is suspended, the company can keep and use the user's data as per the service agreement unless otherwise agreed in writing.Mobile Number Consent:
- By giving their mobile number to dealacres.com, the user consents to receive alerts, promotional SMS, and calls from the company and its partners, regardless of the DNC list.
- The user acknowledges that call recordings with company representatives may be shared with agents, partners, vendors, and sub-partners.
- If users want to refrain from receiving such messages or disagree with these terms, they shouldn't provide their mobile number to dealacres.com.
IPR
Intellectual Property Rights (IPR) Ownership:
- All logos, brands, trademarks, and service marks ("Marks") displayed on DealAcres are owned or used under license by DealAcres or its affiliated entities.
- Any rights arising from these Marks, whether statutory or otherwise, are the exclusive property of DealAcres and its affiliates.
User Restrictions on Marks:
- Users are prohibited from using these Marks in any form or manner, as access to DealAcers does not grant any license or rights.
Legal Consequences of Violation:
- Violating the prohibition on using these Marks constitutes an offense under Indian law.
Respect for Intellectual Property Rights:
- DealAcres Pvt. Ltd acknowledges and respects the intellectual property rights of all individuals and entities.
- It adheres to all applicable Indian laws in this regard.
Termination of Agreement:
- If a user is found to use Deal Acres to infringe the intellectual property rights of others, DealAcres reserves the right to terminate the user's Agreement without notice.
Limited License Grant:
- DealAcres grants users a limited, non-exclusive, non-transferable, and revocable license (referred to as the "License") to access and use its services, provided that users comply with the terms and conditions of the Agreement.
Restriction on Trade Names and Trademarks:
- Unless expressly agreed upon in writing, users are not granted the right to use any of the Site's trade names, trademarks, service marks, logos, domain names, information, questions, answers, solutions, reports, and other distinctive brand features, except as provided in these Terms.
Ownership of Brand Features:
- All logos, trademarks, brand names, service marks, domain names, materials, designs, and graphics created by the Site are the property of the Company.
- Regarding the Site created by the Company, the Company exclusively owns all designs, graphics, and related elements.
Confidentiality Agreement
1. Definition of Confidential Information
For this Agreement and its associated attachments, including all renewals, "Confidential Information" shall encompass all financial, commercial, technical, operational, personnel, managerial, and other information, data, and know-how related to the Project/property or a party (from now on referred to as the "Disclosing Party," which is the Company), or any other entities within the Disclosing Party's corporate group. This information includes but is not limited to, details regarding products and services, assets, customers, data and databases, suppliers, or employees. This Confidential Information may be conveyed orally, in writing, or through any other medium. Its confidential or proprietary nature characterizes it or is expressly designated as such by the Disclosing Party or any of its affiliates. It is information not generally accessible to the public.
2. Obligations of the Receiving Party
The Receiving Party, hereinafter referred to as the "User," commits to maintaining the utmost confidentiality and shall not disclose any part of the Confidential Information to any third party except its associates, provided that prior written consent is obtained from the Disclosing Party. The User agrees to implement all necessary precautions to safeguard the Confidential Information from third-party access. The User further ensures that all its associates to whom disclosure is made will adhere to the terms of this Agreement as if they were parties to this Agreement themselves. If necessary, the User shall obtain written undertakings from its employees and associates with access to such Proprietary Information, binding them to comply with the confidentiality provisions. All Proprietary Information shall be securely stored and maintained at the User's customary business or residence.
3. Use, Reproduction, and Storage
The User shall not utilize, reproduce, transform, or store any of the Proprietary Information without prior written authorization from the Company, except in cases where applicable laws mandate disclosure, legal processes issued by a court, or the regulations of a competent regulatory body.
4. Return of Confidential Information
Upon request by the Disclosing Party, at any time, including termination of this Agreement, the User shall promptly return all original documents, records, data, and other materials within its possession, custody, or control that contain or incorporate any portion of the Proprietary Information. The obligations of confidentiality, as outlined in this Agreement, shall remain in effect even after the termination of this Agreement for any reason whatsoever.
5. Ownership and Confidentiality of User's Information
All information and data submitted by the User shall become the property of the Company. However, the Company shall maintain strict confidentiality regarding such information. It shall not, except in cases of violation of the Terms & Conditions, disclose such data and information to any third party without the prior consent of the User.
6. User's Access to Data
The User is granted access solely to their data and information stored within the dealacres.com database (subject to prior identity confirmation). The User may, from time to time, edit or amend such data and information.
7. Voluntary Disclosure
Any confidential information (including but not limited to name, email address, etc.) voluntarily disclosed by the User in chat and bulletin board areas is done at the sole discretion and risk of the User. Suppose such information, when collected by a third party, is misused or results in unsolicited messages from such third parties. In that case, the Company shall bear no responsibility or liability for such actions, as they are beyond the control of the Company.
Variation
The Company holds exclusive authority to modify, alter, or revise the terms and conditions outlined in the Services Guide. This Agreement shall undergo periodic updates, and the Terms of Use will be subject to occasional changes, with the revised Agreement being made available on Dealacres.com. Users are advised to regularly visit the website to stay informed about the latest Terms of Use. It is important to clarify that a User's continued utilization of the Service signifies their acceptance and recognition of the modified terms and conditions.
Modification/discontinue
The Company retains the exclusive prerogative to augment, modify, remove, or terminate its services at any time, with or without prior notification to the User. In the event of discontinuation, a pro-rated refund will be issued for the unused portion of any paid service. The Company bears no responsibility to the User or any third party if it exercises its unilateral authority to modify or discontinue the services.
Maintenance
Without any obligation to justify, the Company reserves the unilateral right to deactivate or suspend its Services without prior notice temporarily. This action may be undertaken for system maintenance, upgrades, testing, repairs, or other related tasks, and it may also include restricting the User's access to dealacres.com. Notwithstanding any other provisions within this Agreement, the Company shall bear no responsibility for any losses, damages, costs, or expenses incurred by the User as a consequence of such deactivation or suspension. Furthermore, no fees or charges the User pays to the Company will be subject to deduction, refund, or rebate due to the aforementioned actions
Third-party link and resources on the website:
- We are not responsible for other websites, services, goods, or ads linked to our site. We don't control them, so we can't guarantee their availability, content accuracy, or privacy practices.
- When our site has links to third-party websites, we don't control those websites. We provide these links for your convenience, but we don't endorse them. You use them at your own risk.
- We don't make any promises about the links on our site, the content of other websites, or the goods and services they offer. We don't endorse any of them.
- We aren't liable for any damage or loss you may experience because of using or relying on information, products, or services from linked websites.
- Our site may have ads with links to third-party websites. The advertisers pay for these ads, and they are not our recommendations. The advertisers are responsible for their offers and delivering goods or services.
- We may recommend or provide access to third-party software, apps, products, services, or website links. Your use of these is between you and the third-party provider. We don't control their terms or deals.
- We don't guarantee any specifics about products or services on our site. Just because we have third-party services doesn't mean we endorse them.
- We don't take part in the transactions between users and third-party providers. We are just a platform and don't have any rights or obligations regarding their products or services.
- If there are issues with the quality of products or services, we won't get involved in disputes between you and the third-party provider.
- We aren't responsible if a third-party service is discontinued or suspended.
- If you enable a third-party service, you permit us to let the provider access your data. We aren't responsible for any data issues or losses from this access.
- We won't be liable for any damages resulting from third-party services or your dealings with third-party providers, even if we were aware of the possibility of such damages.
- You agree to protect us and our partners from any claims or demands arising from your use of third-party services or your dealings with third-party providers.
- We don't offer refunds for goods purchased through third-party services on our platform.
Termination
Either party to this Agreement possesses the right to terminate this Agreement by providing a written notice with a 24 to 48 hours -day lead time.
Fake listing
The Company has the discretion to waive the 30-day notice period or accept a shorter notice period in writing from the User.
However, the Company, regardless of the provisions as mentioned above, may terminate this Agreement immediately and without prior notice to the User, without assigning any reasons under the following circumstances:
- If, in the Company's judgment, the User has violated any of the terms and conditions of this Agreement;
- If, in the Company's judgment or that of any regulatory authority, it is not in the public interest to continue providing the Service to the User for any reason;
- If the User is declared bankrupt or enters into any compromise or arrangement with its creditors.
This termination is without prejudice to any other rights.
Broker: privacy policy
Liability on termination
Suppose the Agreement is terminated per the terms outlined in Clause XIX or XX as previously specified and without waiving any other legal remedies accessible to the Company. In that case, the User shall remain responsible for settling Subscription Fees until the Termination date. Upon termination, the sums owed to the Company by the User must be remitted within a 30-day period following the pertinent Date of Termination.
Suspension of services:
Suppose the User fails to make timely payments to the Company as required. In that case, the Company reserves the right to suspend the provision of its services without waiving any other available legal rights or remedies. When the services the User has subscribed to are suspended, they will be considered terminated. The Company will determine the specific termination date, and the User will remain responsible for all charges incurred up to that date. Upon the User's subsequent payment of the outstanding amounts as demanded by the Company, the Company may, at its discretion and subject to its terms and conditions, reinstate the provision of its services.
Money back policy:
Suppose a User is dissatisfied with the responses received for a listing posted using the Money Back Package provided by the Company. In that case, the User has the option to initiate the Money policy through the following methods:
- By utilizing the Feedback link on dealacres.
- By sending a written request to Dealacres.com
- By contacting the customer care number.
To be eligible for a money-back claim, the User must have posted at least one property using the Money Back Package.
Initially, the User will be offered an extension of the listing duration for the property posted using the Money Back Package, free of charge. This extension allows the User to reevaluate the received responses.
Furthermore, it's essential to note that money-back requests can only be initiated for the same Order ID and Customer Name as provided during the Order Booking. The refund will be processed in the same name mentioned during the order booking, which should be in the Client's name.
The refunds will be processed for orders paid through online payment methods after deducting any charges incurred by the Payment Gateway.
The Company commits to process refunds within 30 business days of receiving and accepting all relevant documents.
Violation of Terms & Conditions Clause
In the event of a breach of the Terms & Conditions, the Company, at its sole discretion, may exercise any of its legal remedies. This includes, but is not limited to, promptly removing any offending material from its website, and/or terminating your account, and/or excluding any individual(s) who may have violated any of the Terms & Conditions specified herein. The Company may also seek injunctive relief through a court with jurisdiction. Additionally, the Company has the option to pursue legal action against violators for contraventions of criminal and/or civil laws as dictated by the relevant Acts/Rules, etc., applicable within the jurisdiction. DealAcres.com is committed to cooperating with any investigations initiated by Central, State, or local authorities, as well as any court or tribunal authorized to conduct such investigations. This cooperation may occur without prior notice to the User.
If, in the sole discretion of the Company, it believes that any advertisement or services might expose the Company to potential liability, the Company retains the right to take appropriate actions to mitigate or eliminate this potential liability. Such actions may include, but are not limited to, disclosing User information
The Company reserves the right to decline service to any individual at any time and to remove any listings or advertisements for any reason, with or without prior notice.
Personal Information
Any submission of personal information via this Site is subject to the terms and conditions outlined in our Privacy Policy.
Errors, Inaccuracies, and Omissions Clause
On occasion, there may be instances where the site or the Service contains typographical errors, inaccuracies, or omissions concerning product descriptions, pricing, promotions, offers, or availability. We retain the right to rectify any such errors, inaccuracies, or omissions. Additionally, we may modify or update information or cancel orders if any information within the Service or Site is found to be inaccurate, at any time, without prior notice, even after you have submitted your order.
However, it's important to note that we are under no obligation to proactively update, amend, or clarify information within the Service or Site, including but not limited to pricing information, unless mandated by applicable law. The presence of a specific update or refresh date within the Service or on the Site should not be interpreted as an indication that all information within the Service or on the Site has been revised or updated
Disclaimer
This User Agreement outlines the terms and conditions governing the use of the Service provided by the Company. By using the Service, the User acknowledges and accepts the following terms:
- Disclaimer of Warranties: The User acknowledges that their use of the Service is entirely at their own risk. The Service is provided "as is" and "as available." The Company expressly disclaims all warranties, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. The Company does not guarantee that the Service will meet the User's requirements and be uninterrupted, secure, or error-free.
- Site Vulnerabilities: The User acknowledges that the Site may be vulnerable to data corruption, interception, tampering, viruses, delivery errors, and other issues. The Company accepts no liability for any consequences arising from such vulnerabilities. The Site may be temporarily unavailable for maintenance or upgrades, and the Company is not liable for any resulting interruptions or loss of service.
- External Websites: The Company does not warrant the safety or reliability of external websites linked to DealAcres.com. These websites may contain operational hazards, errors, viruses, or harmful components. The User accesses them at their own risk.
- No Warranty for Information: The Company makes no representations or warranties regarding the accuracy, reliability, or quality of information obtained through the Service. Any information, material, goods, or services obtained through the Site are at the User's discretion and risk.
- Loss of Information: The Company is not liable for any loss of information due to disruptions, service suspension, or termination.
- Cancellations and Alterations: Changes to listings and banners will be made upon written request from the User.
- Intermediary Status: DealAcres.com is classified as an intermediary under Section 2(w) of the Information Technology Act, 2000.
- Content Disclaimer: Content on DealAcres.com is provided "as is" and "as available" without warranties or representations of any kind.
- User-Generated Content: The Company does not endorse or take responsibility for user-generated content. Users are responsible for evaluating the accuracy and usefulness of opinions, advice, and information on the website.
- No Guarantee of Response: The Company does not guarantee a satisfactory response to listings or banners displayed on the Site.
- Pre-Launch Offers: Users are advised to verify the authenticity of Pre-Launch offers. The Company does not endorse investments in projects without official sanction.
- No Investment Invitation Information on DealAcres.com does not constitute an invitation or offer to invest in DealAcres or its affiliates. Users should seek professional advice before making investment decisions.
- User Account Information: The Company is not responsible for the disclosure, errors, or omissions of User account information.
- Platinum Listing: The Platinum Listing is active for two weeks from activation. The Company is not liable for delays caused by the User in converting their listing to Platinum.
- Intellectual Property: The Company does not intend to violate intellectual property rights and requests prompt notification of any such violations.
- No Editorial Control: The Company does not exercise editorial control over user-generated content, but it may amend or remove content to comply with legal obligations and standards.
- Disputes: The Company is not involved in user-to-user transactions and is not responsible for disputes between users. Users agree not to make claims against the Company in such disputes.
- Limitation of Liability: The Company's liability is limited to the fees paid by the User in the two months preceding the incident giving rise to a claim.
- Expert Advice: Users should independently assess expert advice before relying on it. The Company is not responsible for claims arising from the use of information on the website.
- Intermediary Role: DealAcres.com acts as an intermediary for property advertisements and is not a party to transactions between sellers and buyers. The Company is not responsible for non-performance or breaches of contracts.
- Third-Party Services: Users acknowledge that third-party services are available on the platform, and the Company does not make representations or warranties regarding these services. Users use third-party services at their own risk.
- Investment Disclaimer: Deal Acres does not endorse opportunities on the website or offer investment, business, legal, or tax advice. Users should independently verify the information before making investments.
In conclusion, users of the Service should be aware of the disclaimers, limitations, and responsibilities outlined in this User Agreement and use the Service accordingly.
Limitation of Liability
The user acknowledges and agrees that neither the Company nor its affiliated entities, directors, officers, or employees shall bear liability for any of the following :
- Direct, indirect, incidental, special, consequential, or exemplary damages arising from the use or inability to use the service, or the cost of obtaining substitute goods or services, or resulting from any goods, data, information, or services acquired, received, or transactions entered into through or from the service, or resulting from unauthorized access to or alteration of the user's transmissions or data, or arising from any other matter relating to the service. This includes, but is not limited to, damages for loss of profits, use, data, or other intangible losses, even if the Company has been advised of the possibility of such damages.
- Damages arising from the interruption, suspension, or termination of the service, whether justified or not, negligent or intentional, inadvertent or advertent. Such damages encompass direct, indirect, incidental, special, consequential, or exemplary losses.
- The Company shall not be responsible or liable for the statements or conduct of any third party using the service.
In summary, under no circumstances shall the total liability of the Company to the user for all damages, losses, or causes of action exceed the amount paid by the user to the Company, if any, that is related to the cause of action.
The Company explicitly disclaims any responsibility or liability for the following:
- Shortage or non-fulfillment of the services on the Company's website or any related site due to technical failures, malfunctions, or other similar reasons. The user agrees not to claim any rights, damages, or relief against the Company, including those under The Consumer Protection Act or any other applicable laws and rules, in such situations.
- Costs, charges, expenses, etc., incurred by the user in relation to downloading fees charged by third parties, airtime, ISP connection costs, and similar expenses, which are the sole responsibility of the user.
- Malfunctioning or non-functioning of the user's mobile phone or any other application, and any damage or loss, whether direct or indirect, arising from the use of the DealAcres mobile application on the user's mobile phone.
Indemnification Clause
The User, at this moment, consents to indemnify, safeguard, and resolve any third-party lawsuits or legal proceedings directed against the Company or any of its Directors, employees, or Key Management Personnel (KMP) concerning claims arising from actions such as advertisement, wrongful posting of property, unauthorized posting of property, or allegations that the User Content, Site, and User features violate or potentially violate the copyrights, trade secrets, or trademarks of said third party. Additionally, if the content of such posts or advertisements in any way contradicts or breaches existing agreements or applicable Indian laws, the User is liable. Furthermore, the User unilaterally agrees to indemnify, reimburse, and shield the Company, its officers, directors, employees, and agents from any claims, actions, demands, liabilities, losses, or damages that may arise directly or indirectly from their use of DealAcres.
Notice :
In accordance with legal requirements, all notices shall be sent as follows:
- Notices to the User shall be delivered to the address specified in the Application Form.
- Notices to the Company shall be sent to the address provided by the Company in writing for such notice purposes.
However, it is important to note the following specific instructions for certain types of correspondence :
- Invoices and payments must be directed to the attention of The Company's Finance department.
- Legal notices must be sent to the attention of the Company's legal department.
- All other correspondence should be addressed to the account manager designated by the Company.
Notice shall be considered officially delivered as follows:
- When delivered personally, notice is deemed received upon actual delivery.
- When sent via overnight courier, notice is considered received upon the acknowledgment or written verification of receipt.
Grievance Redressal Mechanism: To address any complaints, concerns, or abuse related to content, comments, or breaches of these terms, please promptly inform the designated Grievance Officer as specified below, either in writing or through email at ....... The designated Grievance Officer is.........
Grievance Officer Information:
Name (Grievance Officer)
Website:
Company:
This notice is issued in compliance with applicable laws and regulations.
Non-Exclusive Remedy Clause
The termination or expiration of this Agreement, whether in part or in entirety, shall not constrain either party from seeking alternative remedies that may be accessible to them. Furthermore, neither party shall be exempt from their responsibility to settle all fees that are owed under this Agreement up to the date of termination. It's important to note that neither party shall be held accountable for any damages that are solely attributable to termination as permitted by the terms outlined herein.
Waiver Clause
In the event that the Company does not exercise or enforce any right or provision as outlined in these Terms & Conditions, such inaction shall not be construed as a waiver of said right or provision. In the event that a court of competent jurisdiction determines any provision within these Terms and conditions to be invalid, the parties involved nonetheless concur that the court should strive to uphold the intentions of the parties as expressed in the provision. All other provisions within these Terms & Conditions shall continue to maintain their full legal force and effect.
Entire Agreement Clause
This provision establishes the comprehensive and exclusive nature of this Agreement between the parties concerning the subject matter herein. It supersedes any prior agreements, documents, or communications related to this subject matter. Any modifications to this Agreement or waivers of its rights can only be valid if executed in writing by the Company. The exclusive authority to change, alter, or amend this Agreement resides solely with the Company.
Governing law and jurisdiction:
This section outlines the legal framework governing the use of the Service and the relationship between the Company and its Users :
- No Agency or Partnership : It is explicitly stated that there is no agency, partnership, joint venture, employee-employer, or franchisor-franchisee relationship between the Company and any User of the Service.
- Timeliness of Claims : The User agrees that irrespective of any contradictory statutes or laws, any claim or cause of action arising from the use of the Service or related to the Terms & Conditions must be initiated within 30 days after the claim or cause of action first arose. Failure to do so will result in the claim being permanently barred.
- Good Faith Information : All information provided by the User is received in good faith and is considered to be genuine and in compliance with the applicable laws.
- Governing Law and Jurisdiction : This Agreement and any disputes or matters arising from the incidental use of DealAcres.com are subject to the laws of India. Both the User and DealAcres.com agree to exclusively submit to the jurisdiction of the courts located in Delhi, India.
In legal terms :
- This section explicitly disclaims any form of legal partnership or association between the Company and its Users.
- It establishes a strict time limit of 30 days for initiating legal claims related to the Service or the Terms & Conditions.
- It asserts that all information provided by Users is considered genuine and law-abiding.
- It dictates that Indian laws govern this Agreement, and any disputes must be resolved in the courts of Delhi, India.
Acknowledgment and Acceptance of Terms and Conditions
The terms and conditions outlined herein constitute the comprehensive agreement between the Party/User (as defined above) and the Company (as defined above), supplanting all prior arrangements or agreements between the parties concerning the subject matter described herein. By completing the registration process and selecting the "I have read adealnd accept the Terms of Use" option, the User explicitly signifies acceptance of this agreement and consent to be legally bound by all the terms and conditions set forth by the Company as detailed above. We are committed to continually improving the user experience on DealAcres.com for the benefit of all our users. If any User encounters content or behavior that may potentially contravene any of the DealAcres Terms & Conditions, we encourage you to contact us. Your feedback will greatly contribute to the enhancement of our service.
Privacy policy
DealAcres.com places a high value on the privacy of its users and is fully committed to safeguarding it. Please refer to our detailed Privacy Policy by clicking (link of Privacy Policy). In the course of its various advertising campaigns, the Company collects information about users. This information is provided voluntarily by users and is subsequently stored in DealAcres.com's database. The data obtained through these campaigns pertains to property details, email addresses, and usernames. DealAcres.com employs the services of third-party advertising companies to present and distribute their advertisements on various other internet platforms, with the aim of connecting with potential users, buyers, and sellers. It should be noted that the data collected is exclusively intended for the use of DealAcres.com. The Company retains the right to grant access to this information to its clients solely for property purchase and disposal. Any unauthorized use or sharing of this information by third parties will result in appropriate legal action taken by the Company against the responsible party. Such actions may include indemnification to address third-party claims for damages.
PropWorth Disclaimer
The information and opinions contained on this website/app are presented as general guidelines for informational purposes only. They are intended solely to provide a general overview of the subject matter. The content on this website/app should not be construed as legal, financial, or real estate advice. While every effort is made to maintain the accuracy and currency of the material, we do not provide any guarantee or warranty regarding the accuracy, completeness, or timeliness of the information presented. Users are strongly advised to conduct their inquiries and seek independent professional advice before making any legal, financial, or real estate decisions. DealAcres.com shall not be held liable for any losses, special, indirect, or consequential damages, costs, or expenses incurred or that may arise, whether due to negligence or any other tortious action, for any reason whatsoever, by any person who utilizes or relies upon the information provided in this product. Please note that measurements, prices, and locations are approximations, and we assume no responsibility for any errors, omissions, or misunderstandings in these particulars.
Legal Metrology Disclaimer
Users are explicitly obligated to specify the area of a property using the standard unit of measurement in accordance with the Legal Metrology Act of 2009, where the fundamental unit of length is the meter. Users willingly consent to comply with this law. The Company shall not assume any responsibility for any violations of the aforementioned law by the Users.
RERA (Real Estate Regulatory Authority) Disclaimer
Project developers, builders, and Real Estate Agents are legally obligated to adhere to the rules, regulations, and guidelines outlined in the RERA Act of 2016 and secure the necessary registration as mandated by the aforementioned Act. It is a mandatory requirement for Project developers, builders, and Real Estate Agents to provide all significant and essential information on this website in accordance with the provisions of the Act. However, we cannot guarantee that the Project(s) and Real Estate Agents featured on this website have indeed registered under the Act or are in full compliance with its provisions. Under no circumstances shall the Company be held liable for any claims made by users, including requests for service cancellation, stemming from inaccuracies in the information presented on this website.
We strongly recommend and advise users to consult the respective RERA website(s) to access and acquire comprehensive information regarding any Project/Property (which falls under the purview of the RERA Act of 2016) that has been developed or built by a Developer/Builder or is associated with a Real Estate Agent. This due diligence should be carried out prior to making any decisions regarding property purchase, sale, or other related transactions.
DealAcres makes no explicit or implied representations or warranties of any nature concerning the completeness, accuracy, reliability, or appropriateness of the information, services, or related content provided by the Developer/Builder/Real Estate Agent/Promoter on its website with regard to any property or project. For clarification purposes, it should be noted that DealAcres does not operate as a Real Estate Agent under the jurisdiction of RERA. DealAcres does not exercise control over the completion or success of any real estate transactions, and as such, its activities fall outside the scope of the RERA Act.
1. Rent Agreement disclaimer
- User or Tenant refers to a legal entity such as a company, partnership, proprietorship, or a person seeking to lease a property and willingly providing their information and details on the Company's online portal for this purpose.
- The Company operates as an online facilitator, acting solely as an intermediary between the User/Tenant and the landlord. It does not act as an agent for either party (User or landlord). The relationship between the User and the Company is on a principal-to-principal basis.
- Any confidential information, including but not limited to name and email address, voluntarily disclosed by the User is done so at the User's discretion and risk. The User grants permission to the Company and its partners/vendors involved in the procurement and creation of rental agreements to contact them through phone, email, or WhatsApp.
- The use of User information is subject to the terms outlined in the Company's Privacy Policy. Users at this moment acknowledge that the Company reserves the right to modify these terms and conditions without prior notification to the User.
- When determining the appropriate stamp duty for a lease deed or rental agreement, the User must seek independent legal advice.
- The User is responsible for executing any lease deed or rental agreement, paying the necessary stamp duty, and complying with the relevant laws of the Indian states where the property is located.
- The Company does not provide opinions on the applicable legal aspects of lease deeds or rental agreements and, under no circumstances, assumes direct or indirect responsibility or liability for advice and assistance provided by third parties, including lawyers and service providers, to the User or the landlord.
- The Company does not engage in the direct or indirect sale of stamp papers to any individual but rather facilitates the completion of transactions.
- The Company has not verified or expressed any opinion regarding the property owner's title or the property's condition. Users have approached the Company after conducting their due diligence and verification of the property's title and condition.
- Both the User and the landlord are responsible for any taxes, duties, or liabilities imposed by relevant authorities in connection with the transaction between the User/Tenant and the landlord. In the event of any liability arising from this, the User shall indemnify the Company.
- The Company shall not be held responsible for and cannot be a party to any disputes between the User/Tenant and the landlord. The User shall indemnify the Company for any claims or liabilities brought against the Company as a result of such disputes.
Cancellation and Refunds
Orders, once placed, cannot be canceled or refunded. In exceptional cases where services are not fulfilled within a reasonable timeframe, the Company will assess each situation individually and provide the best possible resolution, with no liability except for refunding the amount paid by the User if deemed necessary.
2. Home Loan
"User" or "Customer" acknowledges and accepts the following terms and conditions and hereby grants authorization to DealAcres, hereinafter referred to as the "Company," and financial institutions, from now on referred to as "Financial Institutions," along with their representatives, to contact the User through various means including but not limited to calls, emails, SMS, online notifications, or any other electronic communication method if the User has expressed an interest in Home Loan services through the Company's portal, Tele-calling, or other communication channels.
The process of loan sanction, disbursement, decision-making, and associated timelines is entirely at the discretion of the Financial Institutions to which the User's application is submitted. The Company's role is limited to acting as a third-party intermediary, facilitating the collection and submission of relevant documents from the User to the Financial Institutions, offering process support, and providing advisory services to the User to the best of its abilities. In the event that a loan is not sanctioned, approved, disbursed, or if there are delays in the process by the Financial Institution, even after the Company's recommendation based on User-provided information, the Company shall bear no responsibility or liability for such occurrences, including the refund of processing fees or any other form of payment made by the User to the Financial Institution.
All interest rates, equated monthly installments (EMI), loan tenures, fees, eligibility criteria, offers, and other information displayed on the Company's portal are indicative. The actual rates, EMI, tenures, fees, eligibility criteria, offers, and other terms offered by the Financial Institutions are subject to their assessment of the User's profile and may vary among different Users.
The Company does not confirm nor guarantee the approval of loans or the quality of services provided by the Financial Institutions.
Calculations presented in the Company's calculators are approximate and provided for self-help and planning purposes only. The Company does not guarantee the accuracy of these calculations. Actual eligibility, EMI, interest rates, payment schedules, offers, and other terms will depend on the Financial Institutions' assessment of the applicant's profile.
The User acknowledges that the Company does not accept any form of payment, whether in cash or any other mode, for home loan services. Any applicable payments are to be made directly to the Financial Institutions, typically in the form of processing fees or other charges via a cheque favoring the relevant Financial Institution. The Company shall not be liable for any direct cash payments made to the Financial Institution through these modes or to the Company's employees, despite any adverse advisory given to the User.
The Company is not obligated to verify, investigate, or validate the accuracy, effectiveness, or correctness of any information or documents provided by the User. The Company assumes that such information and documents are valid, effective, and correct. If any information is found to be untrue, the User's loan application may be rejected by the Financial Institution at their sole discretion.
Confidential information, including but not limited to name, mobile number, email address, and property details, disclosed voluntarily by the User is done at the User's sole discretion and risk. The Company is not responsible or liable for any misuse of such information by third parties, resulting in unsolicited messages. The Company disclaims any responsibility for such actions.
The Company may share User information with Financial Institutions, brokers, agents, builders, and other relevant parties to fulfill the User's requirements and facilitate further processing.
The Company reserves the right to retain copies of information and details provided by the User in its system, subject to the Company's privacy policy and applicable laws.
The Company is not responsible for mediating disputes between the User and the Financial Institutions. The User shall indemnify the Company in the event that the Company incurs any loss or liability due to a dispute between the User and the Financial Institutions.
All information related to Financial Institutions and their offerings is gathered from direct sources and public information and is subject to change without prior notice. Users are responsible for verifying this information directly with the Financial Institutions before entering into any financial transaction or agreement.
Third-party offers and promotions displayed on the Company's portal are provided for informational and marketing purposes only. The Company does not accept responsibility for their accuracy and validity. The Company does not examine or evaluate the accuracy of these offerings and does not warrant or endorse them. It is the User's responsibility to verify the authenticity of any offers displayed on the Company's portal.
Fulfillment services, including the collection of information, details, and documents from the User and their submission to Financial Institutions, are available in limited cities and for specific User profiles. These services may be subject to change, suspension, or temporary unavailability without notice.
Home loans are governed by the regulations and policies set forth by the Reserve Bank of India, which may change over time. Users are advised to stay informed about developments in the field of home loans.
DealAcres shall not be held liable for any actions or omissions on the part of the User or the Financial Institutions.
These terms and conditions apply equally to home loans, loans against property, balance transfers of home loans and loans against property, and top-up loans.
3. Legal Services
Deal Acres Pvt. Limited ("Company") operates as an online intermediary, solely facilitating connections between the "User" and the "Service Provider" (as defined below) for the provision of Legal Services. It's important to note that the Company does not act as an agent for either party. The User and the Company relationship is based on a principal-to-principal arrangement. "Service Provider" refers to any entity, be it a company, partnership, sole proprietorship, or individual, engaged in offering Legal Services. These services are provided to the User based on information provided by the Company. However, it's essential to emphasize that the Service Provider operates independently and is not affiliated with the Company, either directly or indirectly.
A "User" can be an individual, Company, partnership, or sole proprietorship purchasing Legal Services through the Company's online platform. Users voluntarily submit their information and details concerning these services on the Company's portal. Any confidential information the User shares, such as their name, email address, or property address, is done at the User's discretion and risk. The User agrees to allow the Service Provider or their representatives to contact them via phone, email, or WhatsApp. The use of User information is subject to the terms outlined in the Company's Privacy Policy. Users also acknowledge that the Company reserves the right to modify these terms and conditions without prior notification.
The Company rigorously screens its Se Providers, only partnering with those with a strong industry track record. While the Company takes great care in onboarding and monitoring Service Providers to ensure they meet agreed-upon service quality standards, it cannot be directly held liable for any service quality guarantees.
Users are responsible for evaluating the information or reports received from the Service Provider regarding the Legal Services purchased through the Company's platform. In case of issues or deficiencies in this information or commentary, the User can address them directly with the Service Provider, and the Company will also make reasonable efforts to assist in resolving User concerns. However, the ultimate responsibility for addressing these concerns lies with the Service Provider. While the Company strives to provide a positive User experience, it cannot be held directly liable for any quality-related grievances due to the nature of the services offered. The Company bears no responsibility and cannot be a party to any disputes between the User and the Service Provider. Users must indemnify the Company for any claims or liabilities arising from such disputes.
By purchasing a desired package or service from a chosen Service Provider on the Company's platform, the User agrees to abide by the Company's Privacy Policy. Users acknowledge that the Company reserves the right to amend these terms and conditions without prior notice. Cancellation and Refunds Policy:
- Suppose the User cancels before the commencement of the verification service and has provided partial documentation or information required by the Service Provider for Legal Services. In that case, they are eligible for a 50% refund.
- If the User cancels before the commencement of the verification service and has not provided any of the required documentation or information, they are eligible for a 100% refund.
- If the User cancels after providing all necessary documentation or information the Service Provider requires, they are not eligible for any refund.
In rare cases where the service is not provided within a reasonable timeframe, or there are evident deficiencies in service quality, the Company will assess the situation and provide the best possible resolution. The Company's liability in such cases is limited to refunding the amount paid by the User if deemed necessary.
4. Vastu Shartar
This Agreement ("Agreement") is entered into between DealAcres Pvt. Limited, hereinafter referred to as the "Company," and the undersigned "User," collectively referred to as the "Parties."
The Agreement is entered between deal acres pvt. Ltd, referred to as a Company and under-designed by the collective users.
- Service Provider : Any legal entity, including companies, partnerships, proprietorships, or individuals, engaged in providing Vastu consultancy services for various real estate projects, including residential, commercial, and industrial spaces. Service Providers agree to offer such services to Users based on the details provided by the User.
- User : Any legal entity, including companies, partnerships, proprietorships, or individuals seeking and purchasing Vastu consultancy services through the Company's online portal, voluntarily submitting their information and details in connection with the same.
- The Company operates exclusively as an online portal, serving as an intermediary connecting Users with Service Providers for Vastu services.
- The Company explicitly does not act as an agent for either the User or the Service Provider.
- All transactions between the User and the Company occur on a principal-to-principal basis.
- Users voluntarily provide confidential information, including but not limited to names, email addresses, property addresses, etc., entirely at their discretion and risk.
- Users at this moment grant explicit consent for the Service Provider or their representatives to contact them via phone, email, or WhatsApp.
- The use of User information is subject to the terms outlined in the Company's Privacy Policy.
- The User acknowledges and agrees that the Company reserves the right to amend these terms and conditions without prior notification to the User.
- The Company diligently assesses and selects Service Providers with a commendable service record in the industry.
- However, the Company cannot be held liable for any guarantees regarding the quality of the services provided by the Service Providers.
- The User is solely responsible for verifying and assessing the information/reports received from the Service Provider.
- In the event of any issues or shortcomings in the information/reports, the User may address such concerns directly with the Service Provider.
- The Company commits to making its best efforts to assist in resolving User concerns, but the ultimate responsibility for addressing these concerns rests with the Service Provider.
- The User acknowledges that, due to the inherent nature of the services offered, the Company cannot be held liable for any grievances related to service quality.
- The User understands that the Company bears no responsibility for any intended or unintended effects resulting from the advice provided by the Service Provider.
- The Company shall not be held responsible or party to any disputes arising between the User and the Service Provider.
- The User agrees to indemnify the Company against any claims or liabilities resulting from disputes between the User and the Service Provider.
- For any of the services bought by the User is now not required, then in that case:If the cancellation request is made within seven days of commencement, 100% of the amount will be refunded to a customer's bank account after deducting GST and payment gateway.But if the request is made after seven days and within one month, then 30% of the amount and gst paid and payment gateway is forfeits by the company.Thereafter refund policy is not applicable.The refund process may take 24 to 48 hours.
5. Home Designing
In the legal context, the following terms and conditions are outlined between Deal Acres Pvt. Limited, from now on referred to as the "Company," and the Users and Service Providers involved in the provision of Home Designing Services, including Home Decor, Home Interior, Furniture, modular kitchen, construction, etc.:
- "Service Provider" refers to any company, partnership, proprietorship, or individual engaged in the business of providing Home Designing Services based on User details provided to it by the Company.
- "User" refers to any company, partnership, proprietorship, or individual purchasing Home Designing Services through the Company's portal and voluntarily submitting their information in connection with the same. Role of the Company: The Company operates as an online portal and acts solely as a connector between Users and Service Providers for Home Designing Services. It does not work as an agent for either party, and all transactions occur on a principal-to-principal basis.
Confidential Information: Users voluntarily provide personal information, including their name, email address, and physical address, at their discretion and risk. Users agree to allow the Service Provider or their representatives to contact them via phone, email, or WhatsApp. The use of User information is subject to the Company's Privacy Policy, with the understanding that the Company reserves the right to change these terms and conditions without notice.
Governing Terms: The services are also subject to the specific terms and conditions of the Service Provider for whom the order is placed, available at the provided links. Service Provider Selection: The Company carefully screens its Service Providers, onboarding those with impeccable service records. However, the Company cannot guarantee service quality and cannot be held liable for any service quality guarantees. User Satisfaction: Users are responsible for assessing their satisfaction with the services provided by the Service Provider. Any issues or shortcomings in service quality can be addressed directly with the Service Provider, and the Company will make best efforts to assist. However, the ultimate responsibility for addressing these concerns lies with the Service Provider. The Company aims to offer a positive User experience but cannot be held liable for quality grievances due to the nature of the services.
Dispute Resolution: The Company is not liable and cannot be a party to disputes between Users and Service Providers. Users agree to indemnify the Company for any claims or liabilities arising from such disputes.
Cancellation and Refunds: - Cancellations made…. hours or earlier before the service time are eligible for a …..refund to the User from the Company.
- Cancellations made within….. hours before the service time are eligible for a…..refund to the User from the Company.
- In service quality lapses, the Company will assess and provide the best possible resolution, with no liability except for refunding the amount paid by the User if necessary. Rescheduling:
- Any Service Request can be rescheduled only once.
- Reschedule requests made…..hours or before the service time will be done…. fee.
- Reschedule requests made within….. hours of the service time may incur a rescheduling fee.
- In rare instances of a 'no-show' by the Service Provider, the User will be eligible for a…… refund or a reschedule at no extra fee.
6. Value Added Services
In the legal context, the following terms and conditions are outlined between Deal Acres Realty Services Limited, hereinafter referred to as the "Company," and the Users and Service Providers involved in the provision of Value Services, including pest control,Carpenter, electrician, security, sanitary, flooring and marble, painting, etc:
- "Service Provider" refers to any company, partnership, proprietorship, or individual engaged in the business of providing Value Added Services based on User details provided to it by the Company.
- "User" refers to any company, partnership, proprietorship, or individual purchasing Value Added Services through the Company's portal and voluntarily submitting their information in connection with the same.
- The Company operates as an online portal and acts solely as a connector between Users and Service Providers for Value Added Services. It does not act as an agent for either party, and all transactions occur on a principal-to-principal basis.
- Users voluntarily provide confidential information, including their name, email address, and physical address, at their own discretion and risk. Users agree to allow the Service Provider or their representatives to contact them via phone, email, or WhatsApp. The use of User information is subject to the Company's Privacy Policy, with the understanding that the Company reserves the right to change these terms and conditions without notice.
- The services are also subject to the specific terms and conditions of the Service Provider for whom the order is placed, available at the provided links.
- The Company conducts careful screening of its Service Providers, onboarding those with impeccable service records. However, the Company cannot guarantee service quality and cannot be held liable for any service quality guarantees.
- Users are responsible for assessing their satisfaction with the services provided by the Service Provider. Any issues or shortcomings in service quality can be addressed directly with the Service Provider, and the Company will make best efforts to assist. However, the ultimate responsibility for addressing these concerns lies with the Service Provider. The Company aims to offer a positive User experience but cannot be held liable for quality grievances due to the nature of the services. The Company is not liable and cannot be a party to disputes between Users and Service Providers. Users agree to indemnify the Company for any claims or liabilities arising from such disputes.
- Cancellation and Refunds :
- Cancellations made….. hours or earlier prior to the service time are eligible for a …..refund to the User from the Company.
- Cancellations made within…..hours prior to the service time are eligible for a….. refund to the User from the Company.
- In cases of service quality lapses, the Company will assess and provide the best possible resolution, with no liability except for refunding the amount paid by the User if necessary.
- Rescheduling :
- Any Service Request can be rescheduled only once.
- Reschedule requests made within… hours of the service time may incur a rescheduling fee.
- In rare instances of a 'no-show' by the Service Provider, the User will be eligible for a 100% refund or a reschedule at no extra fee.
7. Packers and Movers
Deal Acres Realty Pvt. Limited ("the Company") has entered into a partnership with a Service Provider to offer extended Packers and Movers Services to Users. It's important to clarify that the Service Provider operates independently, and the Company does not provide any of the services itself. The Company also does not endorse the services offered by the Service Provider.
In this context:
- "Service Provider" refers to any company, partnership, proprietorship, or individual engaged in the business of providing Packers and Movers Services and has agreed to serve Users based on the information provided by the Company.
- "User" refers to any company, partnership, proprietorship, or individual who purchases Packers and Movers Services through the Company's portal, willingly providing their information either on the portal or through email/phone communication.
The Company does not act as an agent for either the User or the Service Provider. Transactions between Users and the Company occur on a principal-to-principal basis. User-provided confidential information, including names, email addresses, and physical addresses, is at the User's discretion. The Company, Service Provider(s), and their representatives may contact Users via phone, email, or WhatsApp, subject to the Company's Privacy Policy. The Company reserves the right to change these terms and conditions without prior notice.
Additionally, the services are governed by the specific terms and conditions of the Service Provider chosen by the User. Users will be informed of the Service Providers' Terms and Conditions before placing an order. The Company shall not be liable for any actions or omissions of the Service Provider or any deficiencies in service provision. Users are advised to conduct due diligence before engaging with any Service Provider. The Company does not guarantee the authenticity or quality of work promised by the Service Provider or their agents.
Any third-party offers or services are subject to the terms and conditions of those third parties, and the Company disclaims any responsibility or liability in relation to such third-party offers. The Company retains the right to modify, amend, change, refuse, or revoke services and offers without assigning a reason and without liability or notice.
Disputes arising from these terms and conditions fall under the exclusive jurisdiction of courts in New Delhi.
Cancellation and Refunds policy:
- Cancellations made up to……hours before the service delivery time are eligible for a….. refund.
- Cancellations within….. hours of the service delivery time are….. eligible for any refund. Rescheduling:
- Rescheduling requests can be made only once.
- Rescheduling requests made within…… hours of the service delivery time may incur a fee.
- Rescheduling requests made within……hours of the service delivery time may also incur a fee.
- Rescheduling requests made up ……hours before the service delivery time will be accepted without an extra fee.
- In the event of a 'no-show' by the Service Provider, the User may receive a 100% refund or a reschedule at no extra cost.
Insurance charges are based on the value of goods and are separate from the quotation unless otherwise specified.
Quotation amounts depend on item/article lists, movement dates, and source and destination addresses provided by the User. Changes to these parameters may result in a quotation adjustment.
Promotions and discounts for Packers and Movers Services are subject to the Company's terms and conditions, which may change without notice.
Dispute Resolution :
In the event of a dispute related to the use of the website or these terms and conditions, the dispute shall be referred to an independent and neutral third-party Arbitrator. The Arbitrator's decision will be final and binding, with arbitration proceedings governed by the Arbitration & Conciliation Act, 1996, in Delhi.
Property Inspection Agreement
This Agreement (hereinafter referred to as the "Agreement") is entered into between Deal Acres pvt Limited (referred to as the "Company"), the Service Provider (defined in the following clause), and the User (defined below), collectively referred to as the "Parties."
- "Service Provider" refers to a company, partnership, proprietorship, or individual engaged in property inspection services, as selected by the User through the Company's online portal.
- "User" refers to a company, partnership, proprietorship, or person who purchases property inspection services through the Company's portal and provides their information and details on the portal.
- The Company operates as an online portal that connects Users with Service Providers for property inspection services. It does not act as an agent for the User or the Service Provider. All transactions between the User and the Service Provider are conducted principal-to-principal.
- The User voluntarily shares confidential information, including their name, email address, and property address, at their discretion and risk. The User agrees to allow the Service Provider or their representatives to contact them via phone, email, or WhatsApp. The use of User's information is subject to the Company's Privacy Policy, which may be updated without prior notice.
- The Company carefully screens and onboards Service Providers with a strong service record. However, the Company does not guarantee service quality and cannot be held liable for service-related issues.
- The User is responsible for reviewing and being satisfied with the information or report provided by the Service Provider. Any issues or shortcomings in the information or commentary should be addressed directly with the Service Provider. The Company will try to assist in resolving User concerns, but the ultimate responsibility lies with the Service Provider. The Company is not liable for service quality grievances.
- The Company is not a party to disputes between the User and the Service Provider. The User agrees to indemnify the Company against any claims or liabilities arising from such disputes.
- Cancellations or rescheduling made 48 hours (two days) or more before the scheduled service date are eligible for a 100% refund to the User from the Company.
- Cancellations or rescheduling made within 24 hours (one day) before the scheduled service date (excluding the service day) are eligible for a 50% refund to the User from the Company.
- Cancellations made on the service day or after the conclusion of the visit or report sharing are not eligible for any refund to the User from the Company.
- In rare instances of service not being fulfilled promptly or lapses in service quality, the Company will assess the case and provide a resolution, with no liability except for a refund if deemed necessary.
This Agreement represents the understanding and Agreement between the Parties regarding property inspection services and supersedes any prior agreements or contracts. Any changes to this Agreement will be made in writing and require the consent of all Parties. The applicable laws and regulations govern this Agreement.